SkimGuard Law Enforcement
SkimGuard maintains a dedicated law-enforcement portal that gives authorized agencies access to detection records, alert history, and case-support tools — subject to appropriate legal process.
For authorized law-enforcement and regulatory agencies only.
Working with investigators
When SkimGuard detects a skimmer at a payment terminal, it logs the event with a timestamp, location, wireless-signal characteristics, and confidence score. That record — and the scan history for the location — can be directly relevant to an investigation. SkimGuard, Inc. cooperates with law-enforcement requests consistent with applicable law, and provides a streamlined channel for credentialed officers to submit legal process.
Detection history for a specific terminal — all scan verdicts, timestamps, and alert events within the retention window.
Wireless data tied to detected hardware: protocol, manufacturer codes, service UUIDs, and advertisement patterns captured at detection time.
All detection events within a defined area and time window — useful for mapping deployment patterns and network activity across locations.
A timeline of detections at a location, including first detection, recurrence patterns, and correlation with known activity dates.
Common signal characteristics across multiple sites — supporting attribution of deployments to the same actor or network.
A direct point of contact for active cases, including declarations, technical expert support, and documentation suitable for evidentiary purposes.
Every dollar stolen from a compromised terminal is stolen from a real person. We want investigators to catch the people responsible.
How to request access
Every request runs through a defined process to ensure proper legal authorization and data integrity.
Step 1
Use the form below to identify yourself, your agency, your badge or case number, and a brief description of the matter. No formal legal process is required at the inquiry stage.
Step 2
After we verify your agency affiliation, you receive credentials to the SkimGuard law-enforcement portal — a separate, access-controlled environment from the consumer and B2B platforms.
Step 3
Specific record requests require appropriate legal process — a subpoena, court order, or other lawful demand — addressed to SkimGuard, Inc. Process details are provided upon credentialing.
Step 4
We respond to legal process within the timeframe required by law. For emergencies involving imminent threat to life, use the direct number provided in the portal for expedited handling.
Legal process & data retention
Our handling of records is designed for legal defensibility and for narrowly scoped, lawful disclosure.
SkimGuard, Inc. retains scan and alert records for 24 months from each detection event. Older records are automatically purged unless subject to a preservation request.
We notify users of government data requests to the extent permitted by law. In certain circumstances — including when a court order prohibits disclosure — we may be barred from notifying.
Data provided under legal process is delivered in a format suitable for evidentiary purposes. Technical staff can provide declarations on collection methodology and integrity.
SkimGuard, Inc. does not provide voluntary access to user data without legal process, except in cases of imminent threat to life — and will seek to narrow overbroad process to the minimum necessary.
Initial inquiry
This form is for initial contact only — it does not transmit legal process. Formal subpoenas and court orders must be served through the channels we provide after agency verification. Include your agency, role, and a case or badge number for verification, and we'll respond within 2 business days.
For emergencies involving imminent threat to life, do not use this form — call your regional FBI field office or local law-enforcement coordination center directly.